Federal Communications Commission Reform

The States' Perspective : Hearing Before the Subcommittee on Telecommunications, Trade, and Consumer Protection ... The NARUC adopted a set of principles promoting consumer awareness and protection at its summer conference in Seattle .

Federal Communications Commission Reform


Telecommunications Law and Regulation in Nigeria

of Industry, Trade and Investment.571 The Act creates a general legal framework for the protection of consumers ... to injured consumers; (d) organizing and undertaking public consumer awareness programmes; (e) encouraging industry and ...

Telecommunications Law and Regulation in Nigeria

The Nigerian telecommunications industry has continued to grow in a phenomenal manner following market liberalization reforms that commenced in the 1990s. As of 2017, the telecommunications industry was one of the fastest-growing economic sectors in Nigeria and the fourth largest contributor to the country’s Gross Domestic Product. The telecommunications industry, however, remains a highly technical and naturally dynamic industry that has not been a usual area for legal research in developing countries such as Nigeria. This book bridges that gap in knowledge by providing an analysis of the legal and policy instruments that regulate the industry. It comprises eleven chapters that discuss the historical evolution of telecommunications and its regulation; the development of the Nigerian telecommunications industry from 1886 to 2017; the legal basis for the regulation of the industry; the licensing and duties of service providers; the regulation of network infrastructure; the protection of consumers; the regulation of competition, interconnection, universal access, and environmental protection; and the resolution of industry disputes. This book will be useful to policy makers, legislators, regulators, lawyers, law students, investors, operators, and consumers, as well as any person interested in the Nigerian telecommunications industry.

Telecommunications Law and Practice in Nigeria

Perspectives on Consumer Protection Jacob Otu Enyia. Consumer awareness is very important ; operators should do more enlightenment to their subscribers , including basic information of network upgrade , envisaged disruptions in service ...

Telecommunications Law and Practice in Nigeria

Telecommunications Law and Practice in Nigeria -Perspectives on Consumer Protection is intended primarily to provide an indigenous source of information on the theoretical and legal framework of the regulation of telecommunications in Nigeria with respect to how such legal framework assists in addressing the consumers’ problems in the field of telecommunications. The book covers the evolution of telecommunications the world over and its variant in Nigeria, a variety of issues including the early controlling organs, regulatory regimes, the deregulation era, interconnectivity and privacy law, telecommunications and intellectual property, international trade and drafting of international trade contracts, encryption technology and privacy in telecommunications. The book should be an invaluable companion on the Nigerian telecommunications law and practice with perspectives on consumer protection.

Competition Policy in the Telecommunications Industry

In contrast , a strong Bell role in information services will bring several benefits , including market growth through increased consumer awareness , consumer service savvy , and a new source of American capital . 2 .

Competition Policy in the Telecommunications Industry


It s Not the Size of the Data It s How You Use It

CONSUMER PROTECTION LOWERS MARKETING RESPONSIVENESS OF CONSUMER AWARENESS Across the globe, consumers do not like risk and ... Study after study shows that consumers in emerging markets pay more attention to marketing communication.

It s Not the Size of the Data    It s How You Use It

Did you know that your business already has the world’s greatest information-tracking team working tirelessly for you 24/7 to gather all the info you could possibly need to find your next customers? Between brand tracking, CRM programs, and online behavior tracking, as well as the always-dependable trade shows and satisfaction studies, mounds of marketing metrics are being generated for you across various touchpoints and channels. The numbers available to you are mind-blowing--but the amount itself can be mind-numbing. Where can one begin to filter through it all to find what is most beneficial for their company?Locked in the vast quantity of information are accurate, data-driven answers to every marketing question--and analytic dashboards are the key to finding it all. In It’s Not the Size of the Data--It’s How You Use It, marketing expert Koen Pauwels introduces readers to these transformative web-based tools that gather, synthesize, and visually display essential data in real time, directly connecting marketing with performance. He then supplies a simple yet rigorous methodology that explains step by step how to:• Gain crucial IT support • Build a rock-solid database • Select key leading performance indicators • Design the optimal dashboard layout • Use marketing analytics to improve decisions and reap rewardsThere is simply too much customer-produced information out there today for marketing teams to go with gut decisions or the same old standbys. Dashboard analytics will bring scientific precision and insight to the marketing efforts of any size organization, in any industry, and turn this eye-popping data into a specific plan of attack.

The Report Emerging Bahrain 2007

Unbundling the industry may have been no small achievement for Bahrain's telecommunications watchdog, the TRA, but in some respects, ... customer awareness, customer protection and Bahrain's telecoms-related institutional structures.

The Report  Emerging Bahrain 2007


The Routledge Companion to Mobile Media

49These areworthwhile initiatives but thereis more to bedoneto improvethe consumer experience. ... responsible for the DigitalAgenda for Europe,hasbeen veryaggressive in pushingfora single telecommunications market in Europe.

The Routledge Companion to Mobile Media

The last decade has witnessed the rise of the cell phone from a mode of communication to an indispensable multimedia device, and this phenomenon has led to the burgeoning of mobile communication studies in media, cultural studies, and communication departments across the academy. The Routledge Companion to Mobile Media seeks to be the definitive publication for scholars and students interested in comprehending all the various aspects of mobile media. This collection, which gathers together original articles by a global roster of contributors from a variety of disciplines, sets out to contextualize the increasingly convergent areas surrounding social, geosocial, and mobile media discourses. Features include: comprehensive and interdisciplinary models and approaches for analyzing mobile media; wide-ranging case studies that draw from this truly global field, including China, Africa, Southeast Asia, the Middle East, and Latin America, as well as Europe, the UK, and the US; a consideration of mobile media as part of broader media ecologies and histories; chapters setting out the economic and policy underpinnings of mobile media; explorations of the artistic and creative dimensions of mobile media; studies of emerging issues such as ecological sustainability; up-to-date overviews on social and locative media by pioneers in the field. Drawn from a range of theoretical, artistic, and cultural approaches, The Routledge Companion to Mobile Media will serve as a crucial reference text to inform and orient those interested in this quickly expanding and far-reaching field.

Market and Competition Authorities

Although its mandate, based on the Dutch Telecommunications Act 1997,16 included both market regulation (aimed at ... The CA, which was established under the Dutch Consumer Protection (Enforcement) Act17 in 2007 in response to EU ...

Market and Competition Authorities

Market and competition authorities operate in a complex environment with conflicting stakeholder demands. Balancing the various interests of the authority and stakeholder in an objective and impartial manner is strategic to achieving the goals of the legislation imposed. In a fresh approach examining the actions of an authority when a regulation is applied, Annetje Ottow argues the vital importance of the behaviour of authorities, focusing on five fundamental good agency principles: legality, independence, transparency, effectiveness, and responsibility, or, LITER. These principles provide agencies and those reviewing their actions with a framework for agency design and action. Combining theory and practice to provide insight into agencies' organization and behaviour, this book outlines and analyses behavioural issues using an ecosystemic method, addressing how independent agencies should be assessed, and which principles should apply. Using cases from the Netherlands and the UK, Ottow examines the key processes of authorities against the LITER principles, and opens the debate on 'how to regulate the agency'.

Corporate Responsibility in Europe

Growing consumer awareness On the other hand, a growing consumer movement and awareness regarding sustainable consumption has ... Poland is the largest telecommunication market in Central Europe in terms of total service revenue, ...

Corporate Responsibility in Europe

The sector-specific approach to Corporate Responsibility (CR) has attracted little attention so far, although the industrial sector is a key variable in any company's economic environment. Therefore, this book introduces sector-specific CR as a way to increase the success and impact of business engagement. It focuses on sector-specific initiatives with government involvement as appropriate governance mechanisms to address sustainability challenges through public-private collaboration. What is the state of sector-specific CR across Europe? How do sector-specific initiatives work and what are criteria for their good performance? What roles do governments play in such initiatives? To answer these questions, the book draws on rich empirical evidence from five industries across eight European countries as well as on the expertise of numerous CR and industry experts. In doing so, its target audience is both researchers and practitioners. Academics will find a starting point for further research in this emerging field, whereas practitioners are offered empirical and effective models for promoting sector-specific CR.

Social Movements and Free Market Capitalism in Latin America

Telecommunications Privatization and the Rise of Consumer Protest Sybil Rhodes ... As a result of increased consumer awareness and congressional action, other public utility regulators also acquired consumer protection units, ...

Social Movements and Free Market Capitalism in Latin America

Explores how privatization of state-owned telephone companies led to new consumer movements in Latin America. This innovative book examines how the privatization and reregulation of the telecommunications sectors in Chile, Argentina, and Brazil in the 1980s and 1990s provoked the rise of new consumer protest movements in Latin America. Sybil Rhodes looks at how hasty privatization of state-owned telephone companies led to short-term economic windfalls for multinational corporations but long-term instability due to consumer movements or the threat of them. Eventually these governments implemented consumer-friendly regulation as a belated form of damage control. In contrast, governments that privatized through more gradual, democratic processes were able to make credible commitments to their citizens as well as to their multinational investors by including regulatory regimes with consumer protection mechanisms built in. Rhodes illustrates how consumers—previously unacknowledged actors in studies of social movements, market reforms, and democratizations in and beyond Latin America—are indispensable to understanding the political and social implications of these broad global trends. Sybil Rhodes is Assistant Professor of Political Science at Western Michigan University.

OECD Telecommunication and Broadcasting Review of Mexico 2017

... may not be enough to increase consumer awareness of which authority is responsible for enforcing consumer protection ... PROFECO plays a key role in communication markets by protecting and promoting consumer rights and has a mandate ...

OECD Telecommunication and Broadcasting Review of Mexico 2017

The OECD Review of Telecommunication Policy and Regulation in Mexico, released in 2012, provided a comprehensive examination of the sector at the time, highlighting potential areas for regulatory and policy reform. Since then, the Mexican telecommunication sector has experienced substantial progress

Protecting Consumers Against Cramming and Spamming

Hearing Before the Subcommittee on Telecommunications, Trade, and Consumer Protection of the Committee on Commerce, ... have gone a long way toward raising awareness of the problem among consumers as well as within the industry .

Protecting Consumers Against Cramming and Spamming


How to Protect Investors

Commission's approach to consumer education generally134 but also reinforcing the importance of investor empowerment ... a sharpening policy awareness of the different levers which must be manipulated to produce strong retail markets.

How to Protect Investors

As governments around the world withdraw from welfare provision and promote long-term savings by households through the financial markets, the protection of retail investors has become critically important. Taking as a case study the wide-ranging EC investor-protection regime which now governs EC retail markets after an intense reform period, this critical, contextual and comparative examination of the nature of investor protection explores why the retail investor should be protected, whether retail investor engagement with the markets should be encouraged and how investor protection laws should be designed, particularly in light of the financial crisis. The book considers the implications of the EC's investor protection rules 'on the books' but also considers investor protection law and policy 'in action', drawing on experience from the UK retail market and in particular the Financial Services Authority's extensive retail market activities, including the recent Retail Distribution Review and the Treating Customers Fairly strategy.

The Communications Act of 1978

Hearings Before the Subcommittee on Communications of the Committee on Interstate and Foreign Commerce, ... but rather to the expansion of the industry and the increasing consumer awareness of the Commission's complaints service .

The Communications Act of 1978


International Conference on Social Science and Management ICSSM 2014

... the private sector guidelines on personal information protection in electronic commerce activities, Japan Telecom Services Association 1996 code of standards of the protection of personal information, Industry and the consumers' ...

International Conference on Social Science and Management   ICSSM 2014

It is my honor to welcome all of you to Chicago, USA to participate in the 2014 International Conference on Social Science and Management (ICSSM2014) which will be held during March 15 to 16, 2014. The ICSSM2014 is co-sponsored by Advanced Information Science Research Center (AISRC), Khon Kaen University, Dalhousie University and University of Stirling. The conference proceeding is published by DEStech Publications, Inc. ICSSM2014 provides an excellent international forum for sharing knowledge and results in theory, methodology and applications of Social Science and Management. The conference looks for significant contributions to all major fields of the modern Social Science and Management in theoretical and Application aspects. The aim of the conference is to provide a platform to the global researchers and practitioners from both academia as well as industry to meet and share cutting-edge development in the fields. This ICSSM2014 proceedings tends to collect the up-to-date, comprehensive and worldwide state-of-art knowledge on social science and management, including sociology, law, information management, innovation management, engineering management, etc. All of accepted papers were subjected to strict peer-reviewing by 2–4 expert referees. The papers have been selected for this volume because of quality and the relevance to the conference. We hope this book will not only provide the readers a broad overview of the latest research results, but also provide the readers a valuable summary and reference in these fields. ICSSM2014 organizing committee would like to express our sincere appreciations to all authors for their contributions to this book. We would like to extend our thanks to all the referees for their constructive comments on all papers; especially, we would like to thank to organizing committee for their hard working.

EU Competition Law and Regulation in the Converging Telecommunications Media and IT Sectors

On 16 March 2005 the Committee on Internal Market and Consumer Protection of the European Parliament in association with the ... In particular, the International Telecommunications Users Group (INTUG) stated that excessive pricing in ...

EU Competition Law and Regulation in the Converging Telecommunications  Media and IT Sectors

This book presents the most thoroughgoing model yet offered to ensure the emergence of a genuinely competitive electronic communications industry in Europe. In the course of its in-depth analysis the discussion focuses on such factors as the following: EU telecommunications policy as revealed in liberalization and harmonization legislative measures; the EU electronic communications framework; case law covering issues of refusal to supply and the essential facilities doctrine; application of Article 82 EC to bottlenecks; specific types of an undertakings unilateral behaviour that may often occupy NRAs and competition authorities in the context of their ex post competition law investigations under Article 82 EC; strategic alliances and mergers in the move toward multimedia; access to premium content and the emergence of new media; the scope of content regulation in the online environment; and broadband (regulation of local loop unbundling and bitstream access). The book also provides practical guidance on issues concerning the complicated market definition and analysis mechanism promulgated by the European Commission's Recommendation and Guidelines.

Business Ethics and Communication For CA IPCC

Consumer interest means consumer welfare: consumer awareness, consumer protection from hazardous, duplicate goods, misleading advertisement, ensuring healthy competition to save interest of consumer. The meaning of public interst is to ...

Business Ethics and Communication  For CA IPCC

1. Essentials Of Communication 1–28 2. Interpersonal Skill 29–41 3. Group Dynamics 42–52 4. Communication In Business Environment 53–64 5. Principles Of Business Ethics 65–85 6. Environment And Ethics 86–95 7. Workplace Ethics 96–106 8. Ethics In Marketing And Consumer Protection 107–114 9. Ethics In Accounting And Finance 115–119 10. Communication Ethics 120–125 11. Communication Corporate Culture, Change And Innovative Spirits 126–138 12. Corporate Governance And Corporate Social Responsibility 139–150 13. Basic Understanding Of Legal Deeds And Documents 151–163 • Essentials Of Good English 164–173

Governance Consumers and Citizens

Market confidence: maintaining confidence in the financial system; 2. Public awareness: promoting public understanding of the financial system; 3. Consumer protection: securing the appropriate degree of protection for consumers; 4.

Governance  Consumers and Citizens

This is the first book to focus on governance and cultures of consumption, expanding the debate and raising new conceptions and policy agendas. It questions the changing place of the consumer as citizen in recent trends in governance, the tensions between competing ideas and practices of consumerism, and the active role of consumers in governance.

OECD Telecommunication and Broadcasting Review of Brazil 2020

The recommendation aims to ensure effective competition, consumer awareness and protection, and a fair price level in ... should consider to address challenges related to international mobile roaming markets (OECD, 2012 [59] ).

OECD Telecommunication and Broadcasting Review of Brazil 2020

Connectivity is the backbone of the digital transformation, and as such, policies and regulatory measures that foster access to high-quality communication services at competitive prices are key. This review provides a comprehensive examination of Brazil’s communication and broadcasting sectors, highlighting areas for regulatory and policy reform that can help ensure a successful and inclusive digital transformation.