Go Put Your Strengths to Work

Six Powerful Steps to Achieve Outstanding Performance

Go Put Your Strengths to Work

Companies routinely claim that 'Our People Are Our Greatest Asset', but research data shows that in practice most people do not actually use their assets much at work. This books aims to change that. When employees learn how to truly apply their greatest strengths at work, they turbo-charge their career potential and everybody wins. Companies find that their employees are more productive, their teams are more effective, their organization is more innovative and, accordingly, their customers are more engaged. In FIRST, BREAK ALL THE RULES, Marcus Buckingham proved the link between engaged employees and more profitable bottom lines and highlighted great managers as the catalyst. In NOW, DISCOVER YOUR STRENGTHS he explained how to sort through your patterns of wishes, abilities, thoughts and feelings and, with the help of a web-based profile, identify your five most dominant talents. In GO, PUT YOUR STRENGTHS TO WORK he shows you how to take the crucial next step. How to seize control of your time at work and, in the face of a world that doesn't much care whether you are playing to your strengths, how to rewrite your job description under the nose of your boss.

Summary: Go Put Your Strengths to Work

Review and Analysis of Buckingham's Book

Summary: Go Put Your Strengths to Work

The must-read summary of Marcus Buckingham's book: "Go Put Your Strengths To Work: 6 Powerful Steps to Achieve Outstanding Performance". This complete summary of the ideas from "Go Put Your Strengths to Work" shows that numerous studies of effective organizations have shown great achievers focus on capitalising on their strengths rather than worrying about fixing their weaknesses. This summary highlights the six steps you need to take every day in order to join their ranks. Added-value of this summary: • Save time • Understand the key concepts • Maximize your strengths To learn more, read "Go Put Your Strengths to Work" and find out about the hidden dimensions of your strengths.

The Truth About You

Your Secret to Success

The Truth About You

Presents advice for readers on how they can identify their greatest strengths and weaknesses and how this knowledge can be utilized to achieve greater personal and professional success.

Effective Human Relations: Interpersonal and Organizational Applications

Effective Human Relations: Interpersonal and Organizational Applications

Master the human relation skills you need to become successful managers in today's workplace with one of the most widely used human relations texts available. EFFECTIVE HUMAN RELATIONS: INTERPERSONAL AND ORGANIZATIONAL APPLICATIONS, 12E uses an organizational perspective to help you understand the disparate factors that influence employee behavior. As one of the most practical and applied texts available, EFFECTIVE HUMAN RELATIONS incorporates hundreds of examples of real human relations issues and practices in successful companies. The text establishes seven major themes of effective human relations communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution as the foundation for study. Self-assessments and self-development opportunities throughout the book teach you to assume responsibility for improving your personal skills and competencies. This comprehensive edition addresses topics of emerging importance with expanded coverage of generational differences. The text also explores goal setting, the root causes of negative attitudes, the use of branding in the job market, technostress, and emotional intelligence. With EFFECTIVE HUMAN RELATIONS, gain the insights, knowledge and relationship skills you need to deal successfully with the wide range of people-related challenges in business today. Available with InfoTrac Student Collections http://gocengage.com/infotrac. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

StandOut

The Groundbreaking New Strengths Assessment from the Leader of the Strengths Revolution

StandOut

StandOut, the revolutionary new book and online assessment tool from Marcus Buckingham, is the result of extensive research, statistical testing, and analysis of the world's top performers. From the coauthor of Now, Discover Your Strengths and the recognized leader of the strengths movement, StandOut unveils your top two Strength Roles and offers sharp, practical ideas that professionals and managers in any organization can use to find their edge and win at work.

Strengths-Based Therapy

Connecting Theory, Practice and Skills

Strengths-Based Therapy

Combining both the theory and practice of strengths-based therapy, Elsie Jones-Smith introduces current and future practitioners to the modern approach of practice—presenting a model for treatment as well as demonstrations in clinical practice across a variety of settings. This highly effective form of therapy supports the idea that clients know best about what has worked and has not worked in their lives, helps them discover positive and effective solutions through their own experiences, and allows therapists to engage their clients in their own therapy. Drawing from cutting-edge research in neuroscience, positive emotions, empowerment, and change, Strengths-Based Therapy helps readers understand how to get their clients engaged as active participants in treatment.

Amaze Every Customer Every Time

52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

Power Up!

The Guide to Leadership Coaching with Strengths

Power Up!

If you supervise or mentor anyone in your work life, these pages will expose you to the mother lode for helping others grow, succeed, and excel. POWER UP!-THE GUIDE TO LEADERSHIP COACHING WITH STRENGTHS gives those who coach others the reasons, formats, skills and tools to thrive in that practice. Strengths coaching accesses that "sweet spot" between having a personal counselor and a wise consultant to provide optimal assistance. With a clear outline of the chief skills, tools, and critical mindsets for thriving with strengths-based coaching efforts, POWER UP! is an especially rich resource. Gene Knott is a widely sought "coach's coach," whose diverse client roster spans the range of leadership roles found in both for-profit and not-for-profit settings. Grounded in current knowledge about positive psychology principles and management scholarship, POWER UP! draws on the author's 24 years of experience coaching executives and working with a range of organizations to deliver a robust, highly useful manual. In these pages you'll find: ostrengths coaching's mental maps, lenses and platforms othe 7 key skills for coaching others using positive power omore than 40 easily adopted activities, instruments and tools onumerous case examples, stories and learning devices oa special chapter on leader, team and organization coaching o"strongboxes" with wisdom for coaching with strengths - Gene Knott is a master coach, bringing to life the power of strength-based methods in the coaching process. His straightforward approach makes the theory and research easily understandable, with practical activities, insightful stories, and key takeaways in every chapter. Anyone interested in coaching and being part of the strengths revolution will profit from this book. - Tony Silbert, MSOD, Founding Partner, Innovation Partners International; co-author of Healing Conversations Now

Evocative Coaching

Transforming Schools One Conversation at a Time

Evocative Coaching

There?s a lot of conversation about how to make schools better. Unfortunately, the nature of those conversations often makes things worse. Evocative Coaching: Transforming Schools One Conversation at a Time maps out a way to change that. By taking a teacher-centered, no-fault, strengths-based approach to performance improvement, the Evocative Coaching model generates the motivation and movement that enables teachers and schools to achieve desired outcomes and enhance quality of life. Viewed as a dynamic dance, the model is choreographed in four steps ? Story, Empathy, Inquiry, Design ? which are each laid out in its own chapter with powerful illustrative materials and end-of-chapter discussion questions to prompt further reflection. Bringing together the best research and wisdom in educational leadership and professional coaching, authors Bob and Megan Tschannen-Moran have developed a simple yet profound way of facilitating new conversations in schools through Story Listening, Expressing Empathy, Appreciative Inquiry, and Design Thinking. It?s an iterative process that moves beyond old ways of thinking, doing, and being. It?s an inspirational process that reinvigorates the passion for making schools better, one conversation at a time. This happens when coaches: give teachers our full, undivided attention; accept and meet teachers where they are right now, without making them wrong; ask and trust teachers to take charge of their own learning and growth; make sure teachers are talking more than we are; enable teachers to appreciate the positive value of their own experiences; harness the strengths teachers have to meet challenges and overcome obstacles; reframe difficulties and challenges as opportunities to learn and grow; invite teachers to discover possibilities and find answers for themselves; dialogue with teachers regarding their higher purpose for teaching; uncover teachers? natural impulse to engage with colleagues and students; assist teachers to draw up a personal blueprint for professional mastery; support teachers in brainstorming and trying new ways of doing things; maintain an upbeat, energetic, and positive attitude at all times; collaborate with teachers to design and conduct appropriate learning experiments; enable teachers to build supportive environments and teams; use humor to lighten the load; and inspire and challenge teachers to go beyond what they would do alone. Each chapter provides a research-based theory to support the strategies presented, and includes specific suggestions and anecdotes. The Evocative Coaching model makes coaching enjoyable by getting people to focus on what they do best, and it invites larger, more integral conversations so that people talk about their work in the context of other things they care about. Resting on strong, evidence-based practices, the Evocative Coaching model offers educators the help they need to meet the challenges of increased accountability and expectations. This model can also be used effectively by coaches and leaders in other organizational contexts. Table of Contents: Chapter 1: What Is Evocative Coaching? Chapter 2: Coaching Presence Loop I: The No-Fault Turn Chapter 3: Story Listening Chapter 4: Expressing Empathy Loop II: The Strengths-Building Turn Chapter 5: Appreciative Inquiry Chapter 6: Design Thinking Chapter 7: Aligning Environments Chapter 8: Coaching Conversations Chapter 9: The Reflective Coach To learn more about Evocative Coaching and to sign up for the Evocative Coach Training Program, visit w

The Art of Deliberate Success

The 10 Behaviours of Successful People

The Art of Deliberate Success

An effective framework for professional and personal success Everyone wants to succeed in life, but not everyone knows how. Success isn't just a result of luck and hard work; you also need to know how to define success for yourself and put yourself in the right frame of mind to achieve it. Based on a powerful ten-part framework, The Art of Deliberate Success presents ten chapters that help you identify strengths and weaknesses so you can focus your attention and effort where it matters most. The book includes an online self-assessment tool that helps you pinpoint the areas you need to focus on, followed by chapters dedicated to helping you focus on what matters, using language more effectively, mastering your behaviour, getting things done, and ultimately reach your goals. Based on the author's 24 years of professional experience and research Presents a flexible and effective system that allows you to achieve goals that are professional or personal in nature Features a special online self-assessment tool for identifying strengths and weaknesses and personalising your self-development Informal, easy-to-read, and highly effective, The Art of Deliberate Success is the ideal guide for professionals who want to reach new heights and stay there.