Recognizing and Responding to Normalization of Deviance

This book focuses on how normalized deviance relates to catastrophic events, but the techniques it offers to address normalization of deviation can optimize any business process—also called work processes—whether the focus of the ...

Recognizing and Responding to Normalization of Deviance

An essential guide for recognizing and responding to normalization of deviance to help organizations improve their process safety performance This book provides an introduction and offers approaches for finding and addressing normalization of deviation both in operational and organizational activities. It addresses the initial and long-term effects of normalization of deviations as seen in reduced efficiencies, reduced product quality, extended batch run time, and near miss process safety incidents which can lead to loss of containment of hazardous materials and energies. Recognizing and Responding to Normalization of Deviance addresses how to recognize and respond to the normalization of deviation that can, and almost certainly will, occur in any ongoing operations that involves humans. The book’s primary focus is on reducing the incidence of normalization of deviation and the associated increased risk exposure due to its effects when operating chemical or petrochemical manufacturing facilities. It contains an introduction to the concept and offers approaches for finding and addressing normalization of deviation when it presents itself in both operational and organizational activities. Contains guidance to assist facilities in recognizing and addressing the phenomenon of normalization of deviation Provides techniques for addressing normalized deviations and techniques to eliminate waste in all manufacturing processes Describes methods for identifying normalized deviation as well as where to find deviations Includes techniques to reduce operational normalization of deviance and to reduce organizational normalization of deviance Aimed at process safety professionals and consultants applying process safety risk reduction efforts in manufacturing areas, Recognizing and Responding to Normalization of Deviance is an important book for any organization that has seen its process safety performance deteriorate over time.

Recognizing and Responding to Normalization of Deviance

An essential guide for recognizing and responding to normalization of deviance to help organizations improve their process safety performance This book provides an introduction and offers approaches for finding and addressing normalization ...

Recognizing and Responding to Normalization of Deviance

An essential guide for recognizing and responding to normalization of deviance to help organizations improve their process safety performance This book provides an introduction and offers approaches for finding and addressing normalization of deviation both in operational and organizational activities. It addresses the initial and long-term effects of normalization of deviations as seen in reduced efficiencies, reduced product quality, extended batch run time, and near miss process safety incidents which can lead to loss of containment of hazardous materials and energies. Recognizing and Responding to Normalization of Deviance addresses how to recognize and respond to the normalization of deviation that can, and almost certainly will, occur in any ongoing operations that involves humans. The book’s primary focus is on reducing the incidence of normalization of deviation and the associated increased risk exposure due to its effects when operating chemical or petrochemical manufacturing facilities. It contains an introduction to the concept and offers approaches for finding and addressing normalization of deviation when it presents itself in both operational and organizational activities. Contains guidance to assist facilities in recognizing and addressing the phenomenon of normalization of deviation Provides techniques for addressing normalized deviations and techniques to eliminate waste in all manufacturing processes Describes methods for identifying normalized deviation as well as where to find deviations Includes techniques to reduce operational normalization of deviance and to reduce organizational normalization of deviance Aimed at process safety professionals and consultants applying process safety risk reduction efforts in manufacturing areas, Recognizing and Responding to Normalization of Deviance is an important book for any organization that has seen its process safety performance deteriorate over time.

Recognizing and Responding to Normalization of Deviance

"Contains guidelines to assist facilities in recognizing and addressing the phenomenon of normalization of deviation -Provides techniques for addressing normalized deviations and techniques to eliminate waste in all manufacturing processes ...

Recognizing and Responding to Normalization of Deviance

"Contains guidelines to assist facilities in recognizing and addressing the phenomenon of normalization of deviation -Provides techniques for addressing normalized deviations and techniques to eliminate waste in all manufacturing processes -Describes methods for identifying normalized deviation as well as where to find deviations -Includes techniques to reduce operational normalization of deviance and to reduce organizational normalization of deviance Market description: Process safety professionals in all areas of manufacturing; Process safety consultants; Chemical engineering students; Certified safety professionals"--

The Handbook of White Collar Crime

Rather, the normalization of deviance allows well‐intentioned people to engage in behaviors that in other circumstances would be recognized as deviant. Normalizing deviance within an organization allows members to create neutralizations ...

The Handbook of White Collar Crime

A comprehensive and state-of the-art overview from internationally-recognized experts on white-collar crime covering a broad range of topics from many perspectives Law enforcement professionals and criminal justice scholars have debated the most appropriate definition of “white-collar crime” ever since Edwin Sutherland first coined the phrase in his speech to the American Sociological Society in 1939. The conceptual ambiguity surrounding the term has challenged efforts to construct a body of science that meaningfully informs policy and theory. The Handbook of White-Collar Crime is a unique re-framing of traditional discussions that discusses common topics of white-collar crime—who the offenders are, who the victims are, how these crimes are punished, theoretical explanations—while exploring how the choice of one definition over another affects research and scholarship on the subject. Providing a one-volume overview of research on white-collar crime, this book presents diverse perspectives from an international team of both established and newer scholars that review theory, policy, and empirical work on a broad range of topics. Chapters explore the extent and cost of white-collar crimes, individual- as well as organizational- and macro-level theories of crime, law enforcement roles in prevention and intervention, crimes in Africa and South America, the influence of technology and globalization, and more. This important resource: Explores diverse implications for future theory, policy, and research on current and emerging issues in the field Clarifies distinct characteristics of specific types of offences within the general archetype of white-collar crime Includes chapters written by researchers from countries commonly underrepresented in the field Examines the real-world impact of ambiguous definitions of white-collar crime on prevention, investigation, and punishment Offers critical examination of how definitional decisions steer the direction of criminological scholarship Accessible to readers at the undergraduate level, yet equally relevant for experienced practitioners, academics, and researchers, The Handbook of White-Collar Crime is an innovative, substantial contribution to contemporary scholarship in the field.

Corporate Social Responsibility in the Maritime Industry

Deviance. Another basic requirement for good strategy is learning; learning from one's own experiences, ... 12The notion of “normalization of deviance” was first introduced by Dianne Vaughan in her investigation of the Challenger ...

Corporate Social Responsibility in the Maritime Industry

This book addresses the environmental, legal, social, and economic aspects of corporate social responsibility in the maritime industry. It discusses the voluntary aspects of the CSR concept and how the lines between informal and formal rules are merging and becoming fuzzy. Further, it shows how regulation is enhancing responsibility and sustainability in the maritime industry.The book gathers the experiences of the WMU, IMO, UN and public and private actors in developing and developed countries in the maritime industry.

Recognizing Catastrophic Incident Warning Signs in the Process Industries

Normalization of deviance is a long-term phenomenon in which individuals or work teams gradually accept a lower standard of performance until the lower standard becomes the norm. It is typically the result of conditions slowly changing ...

Recognizing Catastrophic Incident Warning Signs in the Process Industries

This book provides guidance on characterizing, recognizing, and responding to warning signs to help avoid process incidents and injuries before they occur. The guidance can be used by both process safety management (PSM) professionals in evaluating their processes and PSM systems as well as for operators who are often the frontline defense against process incidents. Warning signs may consist of process deviations or upsets, instrumentation warnings or alarms, past operating history and incidents, observable problems such as corrosion or unusual odors, audit results indicating procedures are not being followed, or a number of other indicators. Filled with photos and practical tips, this book will turn anyone in a process plant into a hazard lookout and will help prevent potential incidents before they turn into catastrophic events.

Introduction to Corporate and White Collar Crime

Normalization of Deviance There is a difference between the normalization of deviance and the neutralization of deviance. When offenders use justifications that neutralize their criminal conduct, they understand that their behavior is ...

Introduction to Corporate and White Collar Crime

White-collar crime costs the United States more than $300 billion each year. It is surprisingly common, with one in every three Americans eventually becoming a victim. The criminals often dismiss these crimes as victimless, but those unfortunate enough to fall prey would disagree. An Introduction to Corporate and White-Collar Crime provides readers with an understanding of what white-collar crime is, how it works, and the extent to which it exists in our society. The broad-based coverage in this text analyzes the opportunity structures for committing white-collar crime and explores new ways of thinking about how to control it. Topics include: Theories behind white-collar crime, including social and psychological theories Routine activity, crime pattern, and situational crime prevention theories Laws that govern the securities industries, including the Securities Exchange Act and Sarbanes–Oxley Bank fraud, money laundering, racketeering, and organized crime Crimes involving public officials and obstruction of justice Control and prevention of white-collar crimes and sanctions for white-collar criminals The material is organized and presented in a logical fashion, with each chapter building from the previous content. Every chapter begins with objectives to help readers focus on the topic and concludes with review questions to test assimilation of the material and promote debate. Several chapters conclude with a practicum to facilitate real-world understanding of the material.

Agile Conversations

Users confused and frustrated Involve customers/users in the design Skip user research Table 4.1: Examples of Normalized Deviance The Fear Conversation helps uncover the hidden fears in our team and replaces normalization of deviance ...

Agile Conversations

A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

The Freedom Trap

The normalization of deviance If there is a normal — natural, lawful, prudent—way of living or doing something then deviating from that may not be so prudent and will come, sooner or later, with unwanted and unintended consequences.

The Freedom Trap

In many ways we have never been more ‘free’. We are freer to follow our dreams, set goals and live the life we choose. Yet mental health issues are sky-rocketing. Anxiety and depression are rife and more people feel overwhelmed by daily living. We are more addictive, distracted and pressured. This is a world that increasingly seems to breed discontent. So, is all our so-called freedom nothing more than a trap of our own making? Are we, as the saying goes, simply decorating the cage that keeps us imprisoned? Does everything that flies under the banner of freedom actually promote it? What can we do to change the status quo? The Freedom Trap is an inspiring call for clear thinking and a fresh appraisal of what our freedoms mean and can become. In this challenging, confronting and eye-opening look at what freedom actually is — examined from philosophical, psychological, political, social, legal, ethical, scientific, historical and neurological perspectives — mindfulness expert Associate Professor Craig Hassed explores how we can alleviate our burdens (our worries, regrets and material desires) and find a life of peace, happiness and harmony — true freedom. Including practical thinking steps to help further your understanding of what freedom really means, this book is essential reading for anyone who has ever thought ‘there has to be more to life than this’.

Signals as Symbols

Mistakes can happen in the process of designing and developing interactive digital projects.

Signals as Symbols

Mistakes can happen in the process of designing and developing interactive digital projects. Sometimes these mistakes negatively impact users’ perception and trust of digital interfaces. This research applies the concept of normalization of deviance to identify potential missed opportunities in user-centered design data within the context of a website redesign. By doing this I explore how through observing accidental deviant behaviors or processes we can identify ways to improve the usability and user experience of digital environments. I review the concepts of normalized deviant behavior as addressed by Diane Vaughan in the field of engineering and identify a process for applying this against a user research study. This process is explored through a re-analysis of user data collected from the redesign of a library catalog interface. My work focuses on identifying missed and weak signals in the research process. By noting these overlooked signals, I argue for improving the digital design process through implementing extra checks for normalized deviant behavior.

Encyclopedia of Criminological Theory

Vaughan, Diane: The Normalization of Deviance Calavita, K., Pontell, H. N., & Tillman, R. (1997). ... appears to have resulted, in part, from elastic norms in the industry that normalized deviance within savings and loan institutions.

Encyclopedia of Criminological Theory

For a free 30-day online trial to this title, visit www.sagepub.com/freetrial This two-volume set is designed to serve as a reference source for anyone interested in the roots of contemporary criminological theory. Drawing together a team of international scholars, it examines the global landscape of all the key theories and the theorists behind them, presenting them in a context needed to understand their strengths and weaknesses. The work provides essays on cutting-edge research as well as concise, to-the-point definitions of key concepts, ideas, schools, and figures. Topics include contexts and concepts in criminological theory, the social construction of crime, policy implications of theory, diversity and intercultural contexts, conflict theory, rational choice theories, conservative criminology, feminist theory, and more. Key ThemesThe Classical School of CriminologyThe Positivist School of CriminologyEarly American Theories of CrimeBiological and Biosocial Theories of CrimePsychological Theories of CrimeThe Chicago School of CriminologyCultural and Learning Theories of CrimeAnomie and Strain Theories of Crime and DevianceControl Theories of CrimeLabeling and Interactionist Theories of CrimeTheories of the Criminal SanctionConflict, Radical, and Critical Theories of CrimeFeminist and Gender-Specific Theories of CrimeChoice and Opportunity Theories of CrimeMacro-Level/ Community Theories of CrimeLife-Course and Developmental Theories of CrimeIntegrated Theories of CrimeTheories of White-Collar and Corporate CrimeContemporary Gang TheoriesTheories of Prison Behavior and InsurgencyTheories of Fear and Concern About Crime

Management Obligations for Health and Safety

and. indeed. unnoticed. evolution. of. normalized deviance.coupled.with.an.unchecked.level.of.com- placency..(Levine.et.al..2008:.xxi).[emphasis.added] Normalized.deviance.is.a.working.example.of.what.

Management Obligations for Health and Safety

In recent years, the safety management field has placed leadership and commitment at the center of effective workplace health and safety programs. At the same time, personal liability for workplace health and safety has increased, resulting in poor outcomes for individual managers. Discussing the minimum expectations that courts and tribunals have of managers, Management Obligations for Health and Safety examines the relationship between those expectations and effective safety performance. The book looks at safety management from the perspective of management obligations. What expectations are placed on managers at all levels of an organization to ensure that the workplace and systems of work are safe, and how are these expectations considered and analyzed by courts and public inquiries? As importantly, the book explores how management actions in relation to these obligations and expectations influence, positively or negatively, the safety performance of an organization. With examples drawn from legal and quasi-legal processes, one of the more enlightening and thought-provoking features of this book is the extensive use of cross examination taken from various proceedings. No one person reacts the same to finding him- or herself responsible for managing the aftermath of a death at work, or having to deal with the immediate pressure of being subject to interviews and investigation by safety regulators (much less the drawn-out experience of the legal process), but one of the most constant reactions is "Why didn’t anybody tell me about this?" Stressing the importance of safety culture, this book details the true nature of the expectations that are placed on managers by virtue of their obligation to provide a safe workplace.

White Collar Crime

Risk and the Normalization of Deviance A weakness of the opportunity perspective as applied to white-collar crime, particularly crimes committed in organizational settings, is that it implies that offenders are on some level aware that ...

White Collar Crime

As an instructor teaching white collar crime, are you frustrated by texts which leave your students feeling outraged but helpless about the subject? Assigning this new text by Mike Benson and Sally Simpson can successfully address that problem, because it explains to students why white-collar crime is so prevalent and so difficult to control. Using this text, instructors can show students how these crimes are carried out in ways that make them difficult to discover. Instructors can also show how opportunities for white-collar crimes could be reduced if we were to approach the problem from the perspective of situational crime prevention. The authors address the difficulty of controlling white-collar crime in detail, and speculate on the future of white-collar crime in the rapidly globalizing world of trans-national corporations.

Ongoing Crisis Communication

In her book about the Challenger tragedy, Diane Vaughan created the idea of the normalization of deviance. The idea is that when people in an organization redefine a deviation (risk) ...

Ongoing Crisis Communication

Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making. Visit the author′s blog at https://coombscrisiscommunication.wordpress.com.

Handbook on Ethics and Marketing

First, to our knowledge, ours is a rare examination of how marketing ethics practices represent a form of normalized deviance. although we have shown that the ashforth and anand (2003) normalization of deviance model is readily ...

Handbook on Ethics and Marketing

Exploring both the theoretical and the applied aspects of the role ethics plays in marketing, this Handbook analyzes key issues in order to advance our understanding and provide an overview of the state of the art in this vital field.

International Handbook of White Collar and Corporate Crime

Although Calavita et al. do not invokeaculturalexplanation,we mighthypothesizethatthesesimilaroutcomes resulted from industry and organizational cultures that normalized deviance in the industry. Like the engineering profession, ...

International Handbook of White Collar and Corporate Crime

Insider trading. Savings and loan scandals. Enron. Corporate crimes were once thought of as victimless offenses, but now—with billions of dollars and an increasingly global economy at stake—this is understood to be far from the truth. The International Handbook of White-Collar and Corporate Crime explores the complex interplay of factors involved when corporate cultures normalize lawbreaking, and when organizational behavior is pushed to unethical (and sometimes inhumane) limits. Featuring original contributions from a panel of experts representing North America, Asia, Europe, and Australia, this timely volume presents multidisciplinary views on recent corporate wrongdoing affecting economic and social conditions worldwide. Criminal liability and intent Stock market and financial crime Bribery and extortion Computer and identity fraud Health care fraud Crime in the professions Industrial pollution Political corruption War crimes and genocide Contributors offer case studies, historical and sociopolitical analyses, theoretical and legal perspectives, and comparative studies, featuring examples as varied as NASA, Parmalat, the Italian government, and Watergate. Criminal justice responses to these phenomena, the role of the media in exposing or minimizing them, prevention, regulation, and self- policing strategies, and larger global issues emerging from economic crime are also featured. Richly diverse in its coverage, The International Handbook of White-Collar and Corporate Crime is stimulating reading for students, academics, and professionals in a wide range of fields, from criminology and criminal justice to business and economics, psychology to social policy to ethics. This powerful information is certain to change many of our deeply held views on criminal behavior.

Air Space Power Journal sum 04

Unfortunately for the shuttle, incentives were weighted more toward launching shuttles and meeting interim schedule milestones than correcting problems, which had significant safety implications. Outlaw Normalization of Deviance.

Air   Space Power Journal sum 04


Drift into Failure

... the normalizations of deviance: accepting risk. The escalated risk can get rationalized or normalized as in-family, as expected. ... The key to the normalization of deviance is that this process, this algorithm, repeats itself.

Drift into Failure

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. We have trouble grasping the complexity and normality that gives rise to such large events. We hunt for broken parts, fixable properties, people we can hold accountable. Our analyses of complex system breakdowns remain depressingly linear, depressingly componential - imprisoned in the space of ideas once defined by Newton and Descartes. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. Our technologies have gotten ahead of our theories. We are able to build things - deep-sea oil rigs, jackscrews, collateralized debt obligations - whose properties we understand in isolation. But in competitive, regulated societies, their connections proliferate, their interactions and interdependencies multiply, their complexities mushroom. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opportunistically, non-randomly, from the very webs of relationships that breed success and that are supposed to protect organizations from disaster. It develops a vocabulary that allows us to harness complexity and find new ways of managing drift.