Personal Passenger Safety in Railway Stations

Personal passenger safety in railway Stations : Oral and written evidence, oral evidence taken on Wednesday 19 April 2006

Personal Passenger Safety in Railway Stations

Personal passenger safety in railway Stations : Oral and written evidence, oral evidence taken on Wednesday 19 April 2006

Maintaining and Improving Britain s Railway Stations

There are over 2000 railway stations in Britain which vary in age, size and passenger usage.

Maintaining and Improving Britain s Railway Stations

There are over 2000 railway stations in Britain which vary in age, size and passenger usage. Following on from a National Audit Office report (HCP 132, session 2005-06; ISBN 0102933227) published in July 2005, the report examines the quality of station facilities and services, barriers to station improvement and what is being done to overcome them. The report finds that insufficient attention has been given to the quality of stations over recent years, and little account has been taken of passengers' needs and priorities. Passengers are most concerned over issues of station upkeep, repair and personal safety, and passenger satisfaction remains low for medium sized and small stations. More than half of Britain's stations are not fully accessible to disabled people, whilst a third of larger stations in England and Wales are without waiting rooms and some without toilet facilities. The original franchises awarded on privatisation of the railways failed to put sufficient emphasis on improving station facilities, and the assessment of station quality has been left largely to station operators with little use made of financial penalties to drive up standards. The number of bodies involved in maintaining and improving stations has led to a fragmented approach, lacking overall leadership and strategic focus.

Rail 2020

Only 62 % of passengers say they are satisfied with their personal security while using South West Trains stations . Evidence suggests that staff presence is key to making passengers feel safer when taking the train " . 29.

Rail 2020

Incorporating HC 537 i & ii. Additional written evidence is contained in Volume 3, available on the Committee website at www.parliament.uk/transcom

Maintaining and Improving Britain s Railway Stations

The research also found that the presence of staff, good lighting and CCTV surveillance at stations were the three most important factors reassuring passengers about their personal safety when they waited for a train, Passengers feel ...

Maintaining and Improving Britain s Railway Stations

In this report, NAO examines whether passengers are satisfied with station facilities and services, and whether station requirements are being met, the barriers to station improvement, and what is being done to overcome them.

Handbook of Public Transport Research

'Investigating personal safety at railway stations using “virtual reality” technology'. Facilities, 21(7/8): 188–94. ... 'Investigation into public transport passenger safety and security on the arterial road network'.

Handbook of Public Transport Research

Providing a comprehensive overview and analysis of the latest research in the growing field of public transport studies, this Handbook looks at the impact of urbanisation and the growth of mega-cities on public transport. Chapters examine the significant challenges facing the field that require new and original solutions, including congestion and environmental relief, and the social equity objectives that justify public transport in cities.

Cognitive Work Analysis

9.2.7 SAFETY AND SECURITY /STAFFING Concerns over personal security may deter some potential passengers from using rail (Mackett and Sutcliffe, 2003), particularly during the hours of darkness and at smaller stations.

Cognitive Work Analysis

Over the past decade, Cognitive Work Analysis (CWA) has been one of the popular human factors approaches for complex systems evaluation and design applications. This is reflected by a diverse range of applications across safety critical domains. The book brings together a series of CWA applications and discussions from world-leading human factors researchers and practitioners. It begins with an overview of the CWA framework, including its theoretical underpinnings, the methodological approaches involved (including practical guidance on each phase), and previous applications of the framework. The core of the book is a series of CWA applications, undertaken in a wide range of safety critical domains for a range of purposes. These serve to demonstrate the contribution that CWA can make to real-world projects and provide readers with inspiration for how such analyses can be practically carried out. Following this, a series of applications in which new approaches or adaptations have been added to the framework are presented. These show how practical applications feedback into the theories/approaches underpinning CWA. The closing chapter then speculates on future applications of the framework and on a series of new research directions required in order to enhance its utility. In emphasising the practical realities of performing CWA, and the real-world impacts it can provide, the book tackles several common misconceptions in a constructive and persuasive way. It provides a welcome demonstration of how CWA can be a powerful ally in tackling complexity-related problems that afflict systems in all areas.

Federal Register

The Passenger Safety Working Group recommends consideration of specific actions that could be useful in advancing the safety of rail ... passenger collected for the purpose of evaluating , safety in train stations , and system planning ...

Federal Register


HC 428 Security on the Railway

The Rail Delivery Group explained how passengers' perceptions of their personal safety were fundamental to the viability of Britain's railways: Fear of crime is an important issue for the rail industry, especially at stations.

HC 428   Security on the Railway

Crime on Britain's railways decreased year-on-year over the past decade. That trend shows the effectiveness of the specialist rail policing provided by the British Transport Police (BTP). The Committee were impressed by the BTP's commitment to tackling crime while minimising delays for the travelling public. Despite the welcome decline in overall crime, we identified areas where the BTP could improve its performance. The British Transport Police Authority (BTPA) is the body with responsibility for setting the BTP challenging but achievable targets to tackle crime on the railway. The BTPA must fulfil its remit and avoid any perception that it is too close to the people whom it should be holding to account. The Committee concluded that the BTP model of developing specialist policing skills and securing funding from transport providers might usefully be applied to other transport modes, such as aviation. Such an approach could minimise delays, maximise security and reduce the cost of policing to taxpayers. In the course of the inquiry, the Committee heard that vulnerable children and young people are often found in and around railway stations and were surprised to learn that the BTP currently has no targets in relation to child protection. The Department for Transport, the BTPA, the BTP and the charity sector should work together to tackle this emerging issue by examining the available data and reviewing current practice.

The Parliamentary Monitor

March 28 – Barry Winetrobe , Reader in Law , Napier University Personal Passenger Safety in Railway Stations The ... making railway and underground stations safer for passengers ; and whether the minimum standards to provide a safe and ...

The Parliamentary Monitor


Railway Infrastructure Security

It is about a study of railway stations in the UK that used CPTED principles in the regeneration and redesign of a local rail network. ... The use of additional way-finding information also enhanced passengers' sense of personal safety.

Railway Infrastructure Security

This comprehensive monograph addresses crucial issues in the protection of railway systems, with the objective of enhancing the understanding of railway infrastructure security. Based on analyses by academics, technology providers and railway operators, it explains how to assess terrorist and criminal threats, design countermeasures, and implement effective security strategies. In so doing, it draws upon a range of experiences from different countries in Europe and beyond. The book is the first to be devoted entirely to this subject. It will serve as a timely reminder of the attractiveness of the railway infrastructure system as a target for criminals and terrorists and, more importantly, as a valuable resource for stakeholders and professionals in the railway security field aiming to develop effective security based on a mix of methodological, technological and organizational tools. Besides researchers and decision makers in the field, the book will appeal to students interested in critical infrastructure protection.

The London Underground and the public private partnership agreements

Long term improvements within the PPP contracts include : Stations : 247 stations programmed to be modernised or ... LU retains overall responsibility for passenger safety on the network and the Office of Rail Regulation , through Her ...

The London Underground and the public private partnership agreements

This report from the Transport Committee, examines London Underground and the Public-Private Partnership Agreements. The Government originally announced proposals for modernising the London Underground network system via Public-Private Partnership (PPP) agreements in 1998. Three contracts were drawn up with: (i) Tube Lines for the maintenance and renewal of the Jubilee, Piccadilly and Northern Lines; (ii) with Metronet Rail BVC for the maintenance and renewal of the Bakerloo, Central, Victoria & Waterloo & City Lines; (iii) with Metronet Rail SSL, responsible for the maintenance and renewal of the "sub-surface lines": the Circle, District, Hammersmith & City, Metropolitan & East London Lines. These PPP Agreements, 30 years in duration, were arrangements to maintain, renew and upgrade parts of London Underground by private sector infrastructure companies (Infracos), whilst London Underground is responsible for services to customers. The PPP Agreements also set out a performance-related incentive and penalty scheme to remunerate the Infracos for the improvements they make to the network. In May 2007, Metronet admitted an overspend of £1 billion and was refused access to loan facilities by the banks. It then made a reference to the PPP Arbiter, which in turn triggered an Extraordinary Review (which occurs when extra costs are incurred above the level allowed for the bid). Metronet put in a bid for £551m but the PPP Arbiter provisionally concluded that a sum of £121m was appropriate. Metronet subsequently went into administration on 18 July 2007. The report sets out a number of conclusions and recommendations, including: contracts that were supposed to deliver 35 station upgrades, in fact delivered only 14, 40% of the requirement; stations that were supposed to cost Metronet SSL £2m, cost £7.5m, with only 65% of schedule track renewal accomplished; the Committee criticises the consequences of the imposition of PPP on Transport for London, as a "lamentable state of affairs", with the future of most of London Underground's upgrade and maintenance work in doubt; the Committee states, that the Government should remember the failure of Metronet before it considers entering similar arrangements; that the Government should publish a candid analysis of the events preceding Metronet's collapse and its consequences; the Committee believe that the PPP model was flawed and probably inferior to traditional public-sector management; that the Government needs to prioritise transparency and clarity to taxpayers and ensure that any future contracts result in clear accountability.

Introduction to Tourism Transport

Finally, the aim of the third railway package adopted in 2007 was to open up international passenger services within ... and availability of train tickets and personal security of passengers in stations' (European Commission, 2010b).

Introduction to Tourism Transport

Transport is an inherent part of tourism; whether as a functional means of transportation, such as between origin and destination or within the destination; or as a key element of the holiday experience itself, as in cruising or traveling along scenic or historic routes. This book provides the necessary background information to gain a comprehensive understanding of transportation markets, with each of the three modes of transportation – air, ground and marine – explored in detail. Each section includes definitions, the historical development of the market and international institutional frameworks, with case studies, learning objectives and study questions incorporated to facilitate an active learning process.

The Seventh Train

This is a passenger safety announcement. Please ensure that all luggage and personal items are kept with you at all times and report any suspicious activity to staff at the station security office. Thank you for travelling with us today ...

The Seventh Train

The Seventh Train is a ride - a ‘road movie’ on the railways. It’s a journey that Elizabeth invented; the only original thought she has ever had in her previously uneventful life. Unbeknown to her, she is not travelling alone. If only she’d pretended that the spare seat was taken.

Transport Law on Passenger Rights

For more on this see Maria V. Petit Lavall, Achim Puetz, Rail Passengers' Rights under Regulation (EC) No 1371/2007 and Their Implementation in Spain (Zbornik PFZ 2016) ... Passenger's personal security in stations and on-board trains.

Transport Law on Passenger Rights

Europe and also the rest of the world has experienced a boom in mobility over the last thirty years. In light of the protection of increasing number of consumers – passengers it is almost logical that during the past few decades, international and European transport law has developed almost to revolutionary extent, especially in the field of private aviation (air) law with the introduction of unlimited liability of carriers for death and injury of passengers and commendable sophisticated rights in case of denied boarding, cancellation of flights and long delays. This book will cast light through a critical prism on the most important characteristics of the international transport law, the EU legislation and jurisprudence regarding passenger rights during the carriage by air, sea, rail and road. One of the ideas which, however, needs further research is that the commendable legal solutions and experience of the EU can serve as an excellent framework for a new holistic international convention on passengers rights in all transport modes.

Business Management of Railway Stations

The "Business Management of Railway Stations" will help and guide the officers and staff of both government as well as private railways' working at stations, sidings and on trains to further improve the business of railways and services to ...

Business Management of Railway Stations

The "Business Management of Railway Stations" will help and guide the officers and staff of both government as well as private railways' working at stations, sidings and on trains to further improve the business of railways and services to the people. It is also useful to passengers, freight customers, contractors, rail users, students, academicians, and the general public.

Environmental Criminology and Crime Analysis

The application of CPTED is illustrated by a study of railway stations in the UK (Cozens et al. ... Additional way-finding information also enhances passengers' sense of personal safety. Significantly, the rail network has witnessed an ...

Environmental Criminology and Crime Analysis

Environmental criminology is a generic label that covers a range of overlapping perspectives. At the core, the various strands of environmental criminology are bound by a common focus on the role that the immediate environment plays in the performance of crime, and a conviction that careful analyses of these environmental influences are the key to the effective investigation, control and prevention of crime. Environmental Crime and Crime Analysis brings together for the first time the key contributions to environmental criminology to comprehensively define the field and synthesize the concepts and ideas surrounding environmental criminology. The chapters are written by leading theorists and practitioners in the field. Each chapter will analyze one of the twelve major elements of environmental criminology and crime analysis. This book will be essential reading for both practitioners and undergraduate and postgraduate students taking courses in this subject.

Railway Engineering and Maintenance

Moreover , passenger business originating at small towns has he feels a personal responsibility for the safety of ... for with the improved financial railroad to provide the “ 10,000 ” passenger station . and physical condition of most ...

Railway Engineering and Maintenance


Dictionary of Occupational Titles

Performs a variety of personal services for railroad patrons : Carries hand baggage to station platform from seat . ... variety of personal services conducive to safety and comfort of airline passengers during flight : Greets passengers ...

Dictionary of Occupational Titles


A Comparative Study of Chinese and Western Legal Language and Culture

At present, China has set up its public security dispatched agencies in the Ministry of Railways, Ministry of Communications, ... and hijacking aircrafts and ensuring personal safety of passengers during the flight and at the airport.

A Comparative Study of Chinese and Western Legal Language and Culture

This book involves a variety of aspects and levels, including the diachronic and synchronic dimensions. Law profoundly affects our daily lives, but its language and culture can at times be nearly impossible to understand. As a comparative study of Chinese and Western legal language and legal culture, this book investigates the similarities and differences of both sides and identifies their respective advantages and disadvantages. Accordingly, it considers both social and cultural functions, and both theoretical and practical values. Firstly, the book addresses the differences, that is, the basic frameworks and disparities between the Chinese and Western legal languages and legal cultures. Secondly, it explores relevant changes over time, that is, the historical evolution and the basic driving forces that were at work before the Chinese and Western legal languages and cultures “met.” Lastly, the book elaborates on their fusion, that is, the conflicts and changes in Chinese and Western legal languages and cultures in China in the modern era, as well as the introduction, transplantation and transformation of Western legal culture.