The Idiot Factor

The 10 Ways We Sabotage Our Life, Money, and Business

The Idiot Factor

Read Larry Winget's posts on the Penguin Blog The Pitbull of Personal Development and New York Time bestselling author is back with advice on the dumb things people do to sabotage their success What do people really want? They want what they've got. It's a simple formula. You have what you want because your actions produced your results. Not your words and certainly not your wants. In his signature caustic yet lovable style, Larry Winget dishes out straight talk on what he calls "life's messes", and offers sound, simple solutions. Taking on business, family, health, being fat, being stupid, success, money, and more, Larry Winget points out exactly which changes have to take place in order for people to turn their lives around. A little bit of business, a little bit of personal development, a little finance, a little parenting, a little health and wellness, The Idiot Factor will help anyone identify his or her own "areas of stupidity" and take action to finally achieve real success.

Vancouver Blue

A Life Against Crime

Vancouver Blue

Wayne Cope has TV to blame for starting him on his long career as an officer of the Vancouver Police Department. He grew up watching gunslingers like James Arness and Richard Boone, inspiring him to join up even before he finished college—and his real-life working career has turned out to be more exciting than he could have hoped. In his years on the force from 1975 to 2006, Cope has seen practically everything on the ever-changing streets of Vancouver—he’s worked as a jailer and a traffic cop, talked people down from bridges, worked on dog squads, gone undercover in pursuit of serious criminals and worked the historical unsolved homicide unit. And behind each assignment, there’s a story, a joke or a revealing insight into the realities of police work. In Vancouver Blue, Cope shares pearls of wisdom and anecdotes inspired by his years on the force, describing some of the most outlandish costumes for undercover drug purchases, many different ways to total a brand-new motorbike, and the precise ratio of competent officers to idiots in any given squad. He also sheds light on the behind-the-scenes life of VPD officers and their off-duty antics. Cope also provides detailed accounts of some of his most fascinating cases, like the sensational Centrefold Murder and the infamous killing of the Stanley Park flamingoes. For those looking for even more insight into the mind of a detective, Cope has created a cipher with a theme inspired by the book, offering a reward of five Canadian Silver Maple Leaf coins to the first person to break the code.

Culture Clash 2

Managing the Global High-Performance Team

Culture Clash 2

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control—from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders. And post-9/11, the Arab Spring and the BRICS emerging markets, e-commerce and social networks have made this updated and expanded edition of Culture Clash indispensible. Culture Clash 2 is not another Kiss, Bow or Shake Hands. Such protocol-laden works on whether to bring wine to a dinner in Singapore or how many times to kiss in France might have their uses, but non-compliance with local etiquette has rarely been a deal-breaker. What has derailed international business is the inability of managers to see the world from their counterpart's point of view, read between the lines, and decode the mind-set of the other side.

Guerilla Guide to Brain Tumors

Shameless Dirty Tricks to Beat the System and Stay Alive!

Guerilla Guide to Brain Tumors

The true story and raw exposition of a Baby Boomer's life growing up in a decadent sub culture of society. It's an autobiographical account of a child-man growing up as an impoverished elder son of seven. With his father in prison and his mother fighting alcoholism, he discovers that humor is the panacea for pain. The Life and Times of a Hollywood Bad Boy has some very funny anecdotes about the New York night life in the 70's, the Hollywood scene of the 80's and the Vegas explosion during the 90's. There are great stories about celebrities such as Robert DeNiro, Andy Garcia, Robin Williams and other comics who have been in the limelight for over 20 years. " an entertaining and funny read." Tress Wright, Producer/Writer/Director. "It's an honest, unabashed and candid account of a life lived in the fast lane of the Autobahn!" Ron Stevens, CEO of All Star Radio Networks.

Superior Customer Service

How to Keep Customers Racing Back to Your Business--time-tested Examples from Leading Companies

Superior Customer Service

Have you been treated rudely buy a disinterested salesperson and left the business without making a purchase? Have you ever had poor service at a restaurant and vowed never to return? These two simple examples are very common. Unfortunately, all types of American businesses are in the middle of a customer service crisis. Many stores and service businesses offer the same products and similar prices, so why do some succeed and others fail? Superior customer service is the answer. Surveys show customers around the country are unhappy about the service they receive, yet their expectations are low. In today's competitive environment, customers can check the price of an item in seconds on the Internet and place an order for the lowest price. There has to be some reason to come back to your establishment, whether brick and mortar or Web-based, and unique customer service is the key.Make your business's customer service exceptional with this “must-have” manual for companies of all sizes. This new book details how to care for customers and how to make superior service happen, and keep customers coming back to your store or Web site. You will learn practical and innovative tips and tricks that are easy to implement. These concepts and skills can be applied immediately. This book is a ready-made, in-house training workshop and step-by-step manual for creating superior customer service in an ever-competitive business environment. Learn from successful companies what works and what doesn't to help keep customers racing back to your business.

Madness in Solidar

The Ninth Novel in the Bestselling Imager Portfolio

Madness in Solidar

The Imager Porfolio is a bestselling and innovative epic fantasy series from L. E. Modesitt, Jr. that RT Book Reviews says “shines with engrossing characters, terrific plotting, and realistic world-building.” Begin a new story arc with Madness in Solidar. Four centuries after its founding, Solidar's Collegium of Imagers is in decline, the exploits of its founder, the legendary Quaeryt, largely forgotten. The scarcity of leardership within the Collegium forces the dying Maitre to summon Alastar, an obscure but talented senior imager from Westisle as his successor. Alastar arrives in L'Excelsis to finds the Collegium in disarray and lacking discipline, and the ruler of Solidar so hated by the High Holders that they openly refer to him as mad. To make matters worse, neither the Rex nor the High Holder have any respect for the Collegium, and Alastar, who has little political experience, finds himself in the middle of a power struggle—one which may determine the survival of the Collegium. The Imager Portfolio #1 Imager / #2 Imager’s Challenge / #3 Imager’s Intrigue / #4 Scholar / #5 Princeps / #6 Imager’s Battalion / #7 Antiagon Fire / #8 Rex Regis / #9 Madness in Solidar / #10 Treachery’s Tools / #11 Assassin’s Price Other series by this author: The Saga of Recluce The Corean Chronicles The Spellsong Cycle The Ghost Books The Ecolitan Matter At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.

Bargain Hunting

Bargain Hunting

Frustrated by the unpromising candidates in her love life, criminal lawyer Finley is astonished when commitment-resisting investigator Liam arrives on her doorstep with a bullet wound and admits he was fired after being framed, a situation that compels Finley to risk her life to expose the truth. Original. 35,000 first printing.

How to Be an Entrepreneur Without Going to Jail

How to Be an Entrepreneur Without Going to Jail

The "How To" guide for the modern Entrepreneur, including guerrilla tactics for small business survival, anticipatory actions, preventive measures, pre-emptive defense, dealing with antagonists & predators, street law, and underground information, with a touch of philosophy and dark humor. This book can save the reader thousands of dollars and years of time, at incalculable value, as he or she pursues the American Dream so it does not become a Nightmare.

The Idiot

The Idiot