Visitor Management in Tourism Destinations

This book considers visitor management (VM) as a component of destination management at all levels of a destination and involving a wide range of stakeholders.

Visitor Management in Tourism Destinations

This book considers visitor management (VM) as a component of destination management at all levels of a destination and involving a wide range of stakeholders. It aims to demonstrate current knowledge on VM and to provide insights into conceptual issues rather than providing merely descriptive case studies. This book is primarily aimed at postgraduate students and researchers. The introduction and foundation chapters in Part I provide the context for the book as well as the broader topic of VM. Part II considers critical concepts in VM (indicators and standards-based VM frameworks, VM and service quality and visitor affinity) while Part III illustrates current issues in VM (visitor monitoring, tourist behaviour and vandalism, and the use of technology). Part IV of the book addresses guiding and interpretation, and their roles and relevance in VM. The book has 15 chapters and a subject index.

Visitor Management in Tourism Destinations

This book considers visitor management (VM) as a component of destination management at all levels of a destination and involving a wide range of stakeholders.

Visitor Management in Tourism Destinations

This book considers visitor management (VM) as a component of destination management at all levels of a destination and involving a wide range of stakeholders. It aims to demonstrate current knowledge on VM and to provide insights into conceptual issues rather than providing merely descriptive case studies. This book is primarily aimed at postgraduate students and researchers. The introduction and foundation chapters in Part I provide the context for the book as well as the broader topic of VM. Part II considers critical concepts in VM (indicators and standards-based VM frameworks, VM and service quality and visitor affinity) while Part III illustrates current issues in VM (visitor monitoring, tourist behaviour and vandalism, and the use of technology). Part IV of the book addresses guiding and interpretation, and their roles and relevance in VM. The book has 15 chapters and a subject index.

Visitor Management in Tourist Destinations

Fennell, D. and Weaver, D. (2005) The ecotourism concept and tourism-conservation symbiosis. Journal of Sustainable Tourism 13(4), 373–390. Garrod, B., Fyall, A. and Leask, A. (2006) Managing visitor impacts at visitor attractions: an ...

Visitor Management in Tourist Destinations

Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students.

Managing Visitor Attractions

Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor ...

Managing Visitor Attractions

'Managing Visitor Attractions' is a unique text that provides a cutting edge insight into the issues, principles and practices of visitor attractions today and into the future. Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor attractions · future issues and trends With contributions from around the world, the book is illustrated with up-to-date, international case studies from the UK, USA, Singapore, Australia, New Zealand, China, Denmark and Canada. It is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field. Provides a cutting insight into the issues, principles and practices of visitor attractions Well-renowned contributors with a wealth of experience in the field Up-to-date international case studies from the UK, USA, Singapore, Australia, New Zealand, Greece and Canada

Marketing and Managing Tourism Destinations

Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners ...

Marketing and Managing Tourism Destinations

Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This second edition has been updated to include: • A new chapter on visitor management that includes a section on crisis and disaster management • New material on destination leadership and coordination • New and revised content on digital marketing • New and updated international case examples throughout to show the practical realities and approaches to managing different destinations around the world. It is illustrated in full colour and packed with features to encourage reflection on main themes, spur critical thinking and show theory in practice. Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners alike.

Managing Visitor Experiences in Nature based Tourism

This book focuses on the experiences of tourists visiting nature-based destinations, exploring current knowledge and providing insights into conceptual issues through the use of empirical evidence from five continents.

Managing Visitor Experiences in Nature based Tourism

This book focuses on the experiences of tourists visiting nature-based destinations, exploring current knowledge and providing insights into conceptual issues through the use of empirical evidence from five continents. Presented as three topics, the contents discuss tourism and naturebased experiences by looking at the role and relevance of nature and the uniqueness of such experiences. The book identifies visitor management challenges and provides explanations for the solutions reached. The final section takes a more overarching destination management perspective that transcends the tourism product or business level and focuses on destination and generic issues like indicators or marketing implications. The book also includes research-based case studies which contribute to an overall understanding of the core issues involved in managing visitor experiences in nature-based tourism.

Visitor Management

Using examples from the world's most significant archaeological and architectural legacies this book identifies the problems involved with site management. Cultural World Heritage Sites are extremely attractive to contemporary visitors.

Visitor Management

'Visitor Management' is an innovative collection of case studies taken from cultural World Heritage Sites. Using examples from the world's most significant archaeological and architectural legacies this book identifies the problems involved with site management. Cultural World Heritage Sites are extremely attractive to contemporary visitors. This poses many problems for site management, notably the need to preserve a delicate balance between interpretation, conservation and the provision of visitor facilities. This contributed title takes examples from a range of UNESCO World Heritage Sites and shows models of good practice looking at the functions of the different organizations involved and the range of variation among sites. The contributors have international expertise and draw on first-hand knowledge at a practical level. 'Visitor Management: Case studies from World Heritage Sites' is ideal for practitioners and students involved in heritage management and conservation management. Undergraduate and postgraduate students in tourism, leisure and hospitality will also find this book an invaluable read. Myra Shackley is Professor of Culture Resource Management and Head of the Centre for Tourism and Visitor Management at Nottingham Trent University. Her research interests lie in the management of cultural and wildlife tourism, particularly in relation to Protected Areas and World Heritage Sites. She has published eleven previous books, of which the last was 'Wildlife Tourism' (International Thompson Business Press, 1996) and has extensive research and consultancy interests within the field of visitor management.

ICTMT 2019

Visitor management concept, which is an ongoing process to meet the needs of visitors and attractions so that it can be interpreted that visitor management is an activity to manage visitors who come to a tourist attraction so as to ...

ICTMT 2019

The 1st International Conference on Tourism, Management and Technology is motivated by improving the quality of research and development relating to tourism, management and technology fields. Thus, this conference has aims: (1) to bring together the scientists, researchers and practitioners, and lecturers. (2) To share and to discuss theoretical and practical knowledge about innovation in tourism, management and technology fields. The conference took place in Universiti Kuala Lumpur, Malaysia, on August, 17th 2019. There are 34 papers that are participated from various topics. The conference involves tourism, management and technology fields, such as; Media and Technology in Tourism, Innovation in Tourism, The Theoretical Perspective on Tourism, Sustainable Tourism, Gender and Diversity Issue in Tourism, Technology and Management on Tourism, Law in Tourism, Health Tourism, Tourism Policy and Planning, Tourism and Environment, Finance in Tourism. Specifically, this conference can be used as a scientific forum for accommodating discussion among young researchers that originated from Indonesia in the field of Tourism, Management and Technology. Therefore, the invited speakers in this conference are the researchers that are well-known and reputable in the world. We would like to thank the organizing committee and the members of reviewers for their kind assistance in reviewing the papers. We would also extend our best gratitude to keynote speakers for their invaluable contribution and worthwhile ideas shared in the conference. Furthermore, ICTMT is hoped to be able to be used as academic media to exchange ideas and as a result it will succeed in deciding the recommendation related to the tourism, management and technology phenomenon.

The Challenge of Tourism Carrying Capacity Assessment

This book examines the use of various tools to define, measure and evaluate tourism carrying capacity (TCC) - a tool aiming to impose limits for entering certain tourist destinations or using certain activities.

The Challenge of Tourism Carrying Capacity Assessment

Planning and management for tourism growth is becoming essential in the context of sustainable development. Particularly so since many tourist destinations are facing severe pressures from tourist flows and activities. Such pressures are evidenced in terms of dysfunctions (congestion, environmental degradation, etc) which ultimately affect the attraction and competitiveness of tourism destinations. The development of tourism should be considered in accordance with sustainability principles. In this context respecting the capacity of the local system to sustain growth becomes a key challenge. This book examines the use of various tools to define, measure and evaluate tourism carrying capacity (TCC) - a tool aiming to impose limits for entering certain tourist destinations or using certain activities. Drawing on case studies from France, Spain, Italy, Greece, the UK, the Netherlands, Ireland, Belgium, Austria, Germany and Finland, it presents practical experiences of implementing TCC in various tourist destinations (i.e. historic towns, coastal zones, islands, etc). It draws conclusions regarding the measurement and implementation of TCC assessment and provides further guidelines towards a comprehensive methodological framework for assessing tourism sustainability in the future.

Tourism Management

The previous chapters have discussed the positive and negative economic, social and environmental impacts tourism development can have on destinations. Visitor management is an area of tourism studies that is specifically aimed towards ...

Tourism Management

This text provides concise introduction to all the core topics of tourism management. Covering both key theory and practice it introduces students to general management issues across the whole tourism sector in an accessible and manageable way. It integrates the themes of sustainability, internationalism, technology and globalization throughout to provide a thoroughly modern approach to the study of tourism.

Visitor Destinations

The following key questions must be addressed with respect to visitor destination management and these are among the foci of the text: How can locational advantages be developed?

Visitor Destinations

Developing a tourist destination that will be successful in attracting tourists and tourist spending requires sound strategic planning, management and marketing. The following key questions must be addressed with respect to visitor destination management and these are among the foci of the text: How can locational advantages be developed? What must be taken into account in the exploitation of tourism resources? What measures may be taken to enhance visitor satisfaction? How can destinations be marketed most effectively? How can destination organisations encourage the equitable distribution of benefits from tourism? How can the negative impacts of tourism be avoided or minimised? Visitor Destination Management discusses fundamental concepts, principles and processes relating to the evolution of destination regions, visitor management, and innovative destination development. Economic, social and environmental impacts, positive and negative, are examined and guidance is provided on measures required to ensure sustainability of the host community environment. The coordination role of destination managers is emphasised, and users of the text are encouraged to take a holistic view of destination regions.

Managing Visitor Attractions New Directions

Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor ...

Managing Visitor Attractions  New Directions

'Managing Visitor Attractions' is a unique text that provides a cutting edge insight into the issues, principles and practices of visitor attractions today and into the future. Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor attractions · future issues and trends With contributions from around the world, the book is illustrated with up-to-date, international case studies from the UK, USA, Singapore, Australia, New Zealand, China, Denmark and Canada. It is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Tourism Management

Written in a jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study.

Tourism Management

Tourism Management: managing change covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and demand * Sectors involved: transport, accommodation, government * The future of tourism: including forecasting and future issues affecting the global nature of tourism In a user-friendly, handbook style, each chapter covers the material required for at least one lecture within an HND / degree level course. Global examples are used, and the companion website contains further resources, including questions to link the case study to the discussion in the text and sample chapters from related texts. Written in a jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. The text is also accompanied by a companion website packed with extra resources for both students and lecturers. It includes: * Sample chapters from leading tourism textbooks * Learning outcomes for each chapter * Exploring further - links to sample chapters from leading tourism textbooks and journal articles * A multiple choice exercise to text knowledge and understanding * Links to websites for further study * Additional case studies on Adventure tourism industry in New Zealand and the responsiblilties of managing visitor well being at destination * Powerpoint slides for lectures and presentations

Overtourism as Destination Risk

Tourism analytics with massive user-generated content: A case study of Barcelona. Journal of Destination Marketing & Management, 4(3), 162– 172. Mason, 2005 Mason, P. (2005). Visitor management in protected areas: From 'hard' to 'soft' ...

Overtourism as Destination Risk

Overtourism as Destination Risk: Impacts and Solutions presents a range of researcher perspectives discussing current issues in the overtourism debate, including unplanned expansion, construction, environmental imbalance and damage, pollution and deforestation, and measures and possible solutions to tackle the problem of overtourism.

The Management of Tourism

Managing visitors By definition, the impacts of tourism are directly related to the behaviour or activities of tourists ... are likely to be influential in determining the degree of impact experienced by any one tourism destination.

The Management of Tourism

The Management of Tourism considers and applies management concepts, philosophies and practices to the business of tourism. The book goes beyond a conceptual discussion of tourism, to cover management perspectives both in operational and strategic terms. It has been written to provide students with an understanding of the fundamental business management aspects of tourism, together with the specific techniques required for successful management of the variety of tourism businesses. The text places the management of tourism in a structured framework, ordered around four principal themes: - Managing the Tourism System - Managing Tourism Businesses - Managing Tourism in its Environment - Contemporary Issues in Tourism Management Each chapter is written by an acknowledged subject specialist, and highlights current challenges and appropriate management responses to its particular arena. At the same time, each chapter also includes an illustrative case study, and provides suggestions for further reading that offers a more general perspective.

Impacts and Implications for the Sports Industry in the Post COVID 19 Era

Upon it the movement and behavior of visitors in a destination can be regulated by interventions and similar tools, which is a main focus of visitor management in order to ensure visitor a nice experience, thus appreciation (Albrecht, ...

Impacts and Implications for the Sports Industry in the Post COVID 19 Era

The sports industry had impressive global growth over the years, with factors from the introduction of e-sports and new streaming and viewing methods to sponsorships and digital media contributing to its rise. However, the COVID-19 pandemic brought upon a rapid change in this sector. Sports' seasons ended abruptly, people’s escape from reality suddenly vanished, their spending attitudes changed, live games and commercial flights were suspended, hotels were impossible to book, and consumers practically turned into prisoners within their own homes. No live sports matches were to follow on any media either, so specialized sports channels were forced to play old recordings rather than broadcasting new events. Even athletes themselves struggle to stay relevant and thus, try to utilize creative methods to enhance their brand value in these difficult times. With most of the sports leagues shut down during the pandemic, with a few exceptions which performed in empty venues, the restrictions diminished the sports experience compared to the pre-COVID-19 era and the impacts were widespread. Impacts and Implications for the Sports Industry in the Post-COVID-19 Era explores the changes that have been and will continue to be created by the unexpected disruptions that occurred as a result of the pandemic within the sports industry, fans consumption, and recreational habits. The chapters explore the status of sports after the pandemic, paths to recovery, and the future of sports, along with the many impacts and issues that have arisen due to changes in the industry necessitated by COVID-19. Covering important topics such as mental health, impacts on athletes and coaches, the market value for professional sports, consumer behavior during COVID-19, and the changes in marketing, tourism, and business, this book is ideally intended for sports managers, marketers, broadcasting agencies, media specialists, brand managers, fitness professionals, practitioners, stakeholders, researchers, academicians, and students interested in the impacts on the sports industry and the outlook for sports in the post-COVID-19 era.

The Business of Tourism Management

Visitor attraction management Peter D. Dewhurst and Helen Dewhurst , University of Wolverhampton Learning outcomes On completion of this chapter the reader should be able to : define and classify visitor attractions ; identify and ...

The Business of Tourism Management

Its key features include an internationally and business-focused textbook that meets the needs of tourism management students around the world; many original case studies and examples encourage and enable students to apply theory to real-world scenarios; extensive coverage of electronic commerce, reflecting the fast-paced development and realities of the industry; learning outcomes, case studies, guided questions, discussion points and ideas for further research help students structure their progress. John Beech is Head of the Department of Strategy and Applied Management at Coventry Business School, Coventry University. Simon Chadwick is Programme Director for the MSc in Sport Management and the Business of Football at Birkbeck College, the University of London.

Tourism Smart Specialization and Sustainable Development

Sharpley, R. Travel and Tourism; SAGE Publications Ltd.: Sauzend Oaks, CA, USA, 2006. [CrossRef] 41. Bhati, A.; Pearce, P. Tourist behaviour, vandalism and stakeholder responses. In Visitor Management in Tourism Destinations; ...

Tourism  Smart Specialization and Sustainable Development

This Special Issue addresses relations between tourism activities, smart specialization strategies, and sustainable development at different territorial levels, including the local, regional, national, and international. Framed by appropriate conceptual frameworks to define the contemporary dynamics of innovation in tourism, case studies supported by advanced quantitative methods and developed in rural and urban areas of Asia, Europe, and Africa are presented and discussed. The concept of smart specialization inspires the formulation of regional innovation policies and strategies, emphasizing the importance of endogenous resources and existing territorial capabilities. By exploring the diversity and variety of each economy to develop inter-sectoral relations, this approach aims at promoting the creation of spillover effects of innovation processes supported by adequate key enabling technologies, potentially leading to the sustainable development of places, regions, and countries. As an activity that mobilizes contributions from different economic sectors, tourism may play a central role in such strategies. As described and discussed in this Special Issue, aspects related to the creative sectors of economies, information and communication technologies, traditional products and lifestyles, food production, or diverse cultural values can be mobilized to generate innovative and sustainable solutions for tourism development.

Tourism Destination Management in a Post Pandemic Context

Goa Lawah and Tirta Empul temples designated as cultural tourism sites have been publicly opened for tourists and applied international health protocols, alternated the visitor management strategy both for worshippers and tourists, ...

Tourism Destination Management in a Post Pandemic Context

Drawing from lessons of the COVID-19 pandemic, Tourism Destination Management in a Post-Pandemic Context presents cases and competencies to advance theoretical and empirical knowledge in the management of destinations post-pandemic.