You Can Negotiate Anything

You Can Negotiate Anything

Get the secrets of success in this great bestseller (over nine months on the "New York Times" bestseller list) that can change your life for the better. Claiming that the world is a giant negotiating table, renowned negotiator Cohen teaches the art of negotiation with dozens of concrete examples.

Ask for More

10 Questions to Negotiate Anything

Ask for More

**Instant Wall Street Journal Bestseller** “A joy to read.” —Douglas Stone and Sheila Heen, authors of Difficult Conversations “Like having a negotiation coach in your corner…giving you the courage to ask for more.” —Linda Babcock, author of Women Don’t Ask Ask for More shows that by asking better questions, you get better answers—and better results from any negotiation. Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life, but often people shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Ask for More, Alexandra Carter—Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more—offers a straightforward, accessible approach anyone can use to ask for and get more. We’ve been taught incorrectly that the loudest and most assertive voice prevails in any negotiation, or otherwise both sides compromise, ending up with less. Instead Carter shows that you get far more value by asking the right questions of the person you’re negotiating with than you do from arguing with them. She offers a simple yet powerful ten-question framework for successful negotiation where both sides emerge victorious. Carter’s proven method extends far beyond one “yes” and instead creates value that lasts a lifetime. Ask for More gives you the tools to bring clarity and perspective to any important discussion, no matter the topic.

The Art of Negotiation

How to Improvise Agreement in a Chaotic World

The Art of Negotiation

Shedding new light on the improvisational nature of negotiation, explains how diplomats, deal-makers, and Hollywood producers apply their best practices to everyday transactions.

How to Negotiate Anything with Anyone Anywhere Around the World

How to Negotiate Anything with Anyone Anywhere Around the World

The ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country—where the customs and conventions are often radically different—they’ve got a recipe for awkwardness and confusion at best, disappointment and disaster at worst. This new, updated edition of this long-trusted guide provides readers with the savvy they need to negotiate with finesse and ease, no matter where they are. The book provides expert advice on business practices, transactions, and attitudes throughout the world. Now expanded to include 63 countries, the book has been updated to reflect changes in the international scene as well as up-to-the-minute topics like foreign outsourcing and multicultural work teams that increasingly characterize present-day work relationships. Organized in an easy-to-access, quick-reference format, this bestselling guide is a passport to worldwide negotiation skills—and greater business success.

Negotiate Anything!

Negotiate Anything!

Negotiate Anything! is the culmination of a 30 year longitudinal study of customer service - the first ever. It has two audiences. For consumers, it presents secrets to make companies treat them fairly. For businesses, it teaches them how to pull ahead of the competition by providing excellent customer service. It offers a concise and proven method for consumers to use to start getting their money's worth from companies when things go wrong. It also lets you know the tricks some companies use to bamboozle you and keep you from getting the good service you deserve. The authors show how they have saved well over $30,000 themselves. They are so confident of their method, they provide a written 100% money back guarantee for consumers if they follow the process and don't save at least two times the cost of the book in the first year alone. It can be found on P261. For businesses, Negotiate Anything! presents the 12 Success Criteria for creating, implementing and tracking a highly differentiated level of customer service designed to drive the top and bottom line. Business owners and leaders will learn how they torture customers and drive them into their competitors' hands. The causes of deteriorating customer service are reviewed and a clear and pragmatic plan is presented that can be implemented by any size business or organization. Through the example of their own start-up business, The CareGiver Partnership, we learn how a company that cares about its customers is winning with impeccable, personalized service such as answering all calls by the third ring, by a knowledgeable person - in the U.S. This has resulted in over 90% of customers rating them a 9 or 10 on a 10 point scale. As a result of this service, their margins are 2 to 3 times greater than the big box stores.

American Diplomats

The Foreign Service at Work

American Diplomats

What do the men and women of America's diplomatic corps do? William D. Morgan and Charles Stuart Kennedy, themselves career diplomats, culled over 1400 oral interviews with their Foreign Service peers to present forty excerpts covering events from the 1920s to the 1990s. Insiders recount what happens when a consul spies on Nazi Germany, Mao Tse-Tung drops by for a chat, the Cold War begins with the Berlin blockade, the Marshall Plan rescues Europe, Sukarno moves Indonesia into the communist camp, Khrushchev calls President Kennedy an SOB, and our ambassador is murdered in Kabul. "You are there" accounts deepen readers' understanding, as diplomatic and consular officers talk about the beginnings of Kremlinology, predicting a coup in Ecuador, Hemingway and the embassy in Havana, the secret formulation of the NATO treaty, Jerusalem after the British and the US recognition of Israel, fighting in the Congo over Katangan secession, dealing with an alcoholic foreign president, human rights work in Paraguay, the U.S. Embassy takeover in Tehran, the bombing of the U.S. Embassy in Beirut, helping families of the Pan Am 103 victims, Greece and Turkey at odds over a tiny island, embassy roles in Riyadh and Tel Aviv during Desert Storm, and many more.

Summary: Negotiation Genius

Review and Analysis of Malhotra and Bazerman's Book

Summary: Negotiation Genius

The must-read summary of Deepak Malhotra and Max Bazerman’s book: “Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Tables and Beyond”. This complete summary of the ideas from Deepak Malhotra and Max Bazerman’s book “Negotiation Genius” shows that people are not born genius negotiators. This is a skill that can be learned and perfected by absolutely anyone. The authors reveal the framework used by top negotiators and how you can develop instinct to avoid the most common errors and biases. By learning and applying the techniques included in the book, you can become a genius negotiator and start getting what you want. Added-value of this summary: • Save time • Understand the key concepts • Expand your negotiation skills To learn more, read “Negotiation Genius” and find out how you can perfect your skills and start getting more out of your negotiations.

Let's Talk...

Teens and Parents Want to Know

Let's Talk...

Let's Talk... If you're a teen and you're alive....then you've got problems! If you're a parent and you have a teen....then you've got problems! What if you had your own personal guide to help you through...Someone to whisper directly in your ear and give you the solution for your particular dilemma? Dr. Nikki Goldman Ph.D. spent years listening to parents and teens. They wrote to her, called her and spent time with her in her office. They asked her for solutions to their problems. They questioned her about the very personal: Sex, Pregnancy and Romance, Drugs and Addiction to the worldly such as Money and Work and Internet Dangers. They wanted to know about Loss, Emotions and Fear. These are their conversations.

Getting (More Of) What You Want

How the Secrets of Economics & Psychology Can Help You Negotiate Anything in Business & Life

Getting (More Of) What You Want

Most of us worry that we're not very good negotiators - too quick to concede or too abrupt in our approach. But negotiation is present in almost every social interaction - we cannot avoid it. Neale and Lys present a practical new approach that will help you master this crucial everyday skill in every situation. Instead of focusing on reaching agreement at any cost, Neale and Lys reveal how to overcome our psychological biases and assess the hidden value in any negotiation. They explain how to know what a good deal is; when to negotiate and when to walk away; why keeping a straight face can prevent you from getting the best deal; when to make the first offer and when to wait; and why meeting in the middle can result in both sides being worse off. Drawing on three decades of ground-breaking research into behavioural economics, psychology and strategic thinking, Getting (More of) What You Want will revolutionise the way you approach negotiation. Whether you're looking for a better deal on your new car, asking for a pay rise, selling your company or just deciding who does the washing up, this book will help you become a more successful, more efficient negotiator - and get more of exactly what you want.